nigod88 Privacy Policy

When you register for an account with nigod88, browse the platform, place bets, or interact with our customer support team, we collect certain categories of personal information. This section describes the types of data we gather and the circumstances under which that collection occurs.

1.1 Registration & Account Data

During the account registration process, we collect the following details: your full legal name, date of birth, gender, residential address (including city, district, and postal code), email address, and mobile phone number. This information is required to create and administer your nigod88 account and to verify that you meet the minimum age requirement of 18 years.

1.2 Identity Verification (KYC) Documents

As part of the Know Your Customer (KYC) process, nigod88 may request copies of government-issued identity documents. For players based in Bangladesh, this typically means a National Identity Card (NID), passport, or driver's licence. We may also request proof of residential address in the form of a recent utility bill or bank statement, and proof of your registered payment method (such as a screenshot of your bKash or Nagad account matching the name on your nigod88 account).

1.3 Financial & Transaction Data

We record details of all financial transactions associated with your account, including deposit amounts, withdrawal requests, transaction timestamps, and the payment method used (bKash, Nagad, Rocket, Upay, or bank transfer via institutions such as BRAC Bank, Sonali Bank, DBBL, or City Bank). We do not store complete mobile banking PINs or full bank account passwords.

1.4 Gaming & Betting Activity

nigod88 maintains records of your betting history, game play sessions, wager amounts, wins, losses, and promotional bonus activity. This data is used for account management, dispute resolution, responsible gaming monitoring, and fraud detection purposes.

1.5 Technical & Device Data

When you access nigod88 via a browser or mobile device, we automatically collect certain technical data including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and pages visited on the platform. This data helps us maintain security, detect suspicious login attempts, and improve platform performance.

1.6 Communications Data

If you contact our support team via live chat, email, or WhatsApp, we retain records of those communications. This allows us to provide consistent support and to resolve disputes accurately. Communications data is stored securely and accessed only by authorised support personnel.

nigod88 does not sell, rent, or otherwise commercially transfer your personal data to third parties. However, certain operational functions require us to share limited data with trusted third-party service providers who assist in running the platform. All third parties with whom we share data are subject to contractual data protection obligations consistent with the standards applied by nigod88.

The categories of third parties who may receive limited personal data, and the reason for sharing, are as follows:

• Payment Processors: To authorise and process deposits and withdrawals, transaction data is shared with the relevant payment provider (bKash, Nagad, Rocket, Upay, or the relevant bank). Only the minimum data necessary to execute the transaction is shared.
• Identity Verification Providers: nigod88 may use third-party KYC verification services to confirm the authenticity of identity documents submitted during account verification. These providers process identity data on our behalf and are contractually bound to use it only for verification purposes.
• Game Studios and Software Providers: Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive a session token or anonymised player ID to facilitate gameplay. These providers do not receive your full name or financial data.
• Analytics and Performance Providers: Aggregated, anonymised technical data may be shared with analytics platforms to help us understand how the platform is used and where improvements are needed. No personally identifiable information is included in these analytics data transfers.
• Legal and Regulatory Authorities: nigod88 will disclose personal data to law enforcement, financial intelligence units, or regulatory bodies where required to do so by applicable law, court order, or as part of an investigation into suspected fraud, money laundering, or other criminal activity. Such disclosures are made in strict compliance with legal requirements.

All third-party data processors engaged by nigod88 are required to implement appropriate technical and organisational security measures to protect the data they handle. nigod88 maintains a register of data processing agreements with all significant third-party processors.

nigod88 applies a range of technical and organisational security measures to protect the personal data it holds. These measures are designed to guard against unauthorised access, disclosure, alteration, or destruction of player data. Key security controls include:

• TLS/SSL Encryption: All data transmitted between your browser or app and nigod88 servers is encrypted using current TLS (Transport Layer Security) protocols. This applies to login sessions, account registration, deposit flows, and support interactions.
• Access Controls: Access to personal data within nigod88's internal systems is granted on a strict need-to-know basis. Staff members are assigned role-based permissions that limit their access to only the data categories required for their specific operational function.
• Password Hashing: Account passwords are stored using industry-standard one-way hashing algorithms. Even nigod88 staff cannot retrieve your password in plain text. If you forget your password, a reset process is initiated rather than a retrieval.
• Intrusion Detection: nigod88 employs automated intrusion detection and monitoring systems to identify and respond to security anomalies in real time. Suspicious login attempts trigger account-level alerts and, where necessary, temporary account locks.
• Regular Security Reviews: Our security posture is reviewed on a regular basis, including periodic assessments of third-party integrations and payment processing infrastructure.

Data Retention

nigod88 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, audit, or dispute resolution requirements. Typical retention periods are as follows:

• Active account data: Retained for the duration of the account relationship plus a minimum of 5 years after account closure, in line with standard AML record-keeping requirements.
• KYC documents: Retained for a minimum of 5 years from the date of submission or the date of account closure, whichever is later.
• Transaction records: Retained for a minimum of 5 years from the date of the transaction.
• Support communications: Retained for up to 3 years from the date of the interaction, unless a related dispute or investigation requires longer retention.
• Analytics and technical logs: Retained for up to 12 months in identifiable form; thereafter retained only in fully anonymised and aggregated form.

When data reaches the end of its retention period and no longer needs to be held, it is securely deleted or anonymised so that it can no longer be linked to an individual player.

nigod88 is strictly an 18+ platform. We do not knowingly collect, store, or process personal data from individuals under the age of 18. The collection of data from minors is not part of any nigod88 product, service, or promotion. Our age verification procedures are in place specifically to prevent underage access to the platform.

If nigod88 becomes aware that it has inadvertently collected personal data from an individual who is under the age of 18, it will take immediate steps to delete that data from its systems and close the associated account. Any funds deposited by an underage player will be returned via the original payment method used, following a review of the transaction history.

Parents and guardians who are concerned that their child may have accessed nigod88 or provided personal information to the platform are encouraged to contact us immediately at [email protected]. We treat all such reports as a priority and will act swiftly to investigate and resolve the matter.

We also recommend that parents and guardians make use of internet filtering and parental control software to restrict access to online gambling platforms on shared devices. A range of free and commercial parental control tools are available that can block access to gambling-related websites by category.

nigod88 reserves the right to update or revise this Privacy Policy at any time. Changes may be made to reflect updates in our data processing practices, changes in applicable law, new platform features that involve the collection of additional data categories, or improvements in the way we communicate our privacy commitments to players.

When a material change is made to this Privacy Policy, we will notify registered players via the email address associated with their account, or via a prominent notice on the nigod88 platform, at least 7 days before the change takes effect. The "Last Updated" date displayed at the top of this page will be revised each time the policy is amended.

Your continued use of the nigod88 platform after the effective date of a revised Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree with the revised policy, you should discontinue use of the platform and may close your account by contacting our support team.

We encourage you to review this Privacy Policy periodically so that you remain informed about how nigod88 handles your personal data. Archived versions of prior policy editions are available on request.

How to Contact Us About Privacy

If you have any questions, concerns, or complaints about this Privacy Policy or the way nigod88 handles your personal data, you are welcome to reach out to our dedicated support team. We are committed to addressing all privacy-related enquiries promptly and transparently.

• Email: [email protected] — use the subject line "Privacy Enquiry" for fastest routing
• Live Chat: Available 24/7 directly through the nigod88 platform
• WhatsApp Support: Available 06:00–02:00 Bangladesh Standard Time (BST, UTC+6)

We aim to acknowledge all privacy-related enquiries within 2 business days and to provide a full response within 5 business days. For complex requests — such as a full data subject access request — we may require up to 30 days, but we will keep you informed of progress throughout that period.